Privacy Policy
At WebForge Academy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Information Collection
We collect personal information when you register for our courses, use our services, or interact with our website. The types of information we collect may include:
- Personal identifiers such as name, email address, phone number, and physical address
- Educational background and professional information
- Payment information when you enroll in our courses
- Usage data and information about how you interact with our website and services
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services, including processing enrollments and facilitating course delivery
- Communicating with you about our services, updates, and promotional content
- Analyzing and improving our website and services to enhance user experience
- Processing payments and maintaining financial records
- Complying with legal obligations and enforcing our terms and policies
Information Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- With service providers who help us operate our business and deliver services
- With your consent or at your direction
- To comply with legal obligations or to protect our rights and the rights of others
- In connection with a business transfer, such as a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Our security measures include:
- Encryption of sensitive data during transmission and storage
- Regular security assessments and updates to our systems
- Access controls to limit data access to authorized personnel only
- Staff training on data privacy and security practices
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The duration of your relationship with WebForge Academy, including course enrollment periods
- Legal obligations that require us to keep certain information for specific periods
- Statute of limitations for potential legal claims
When your personal information is no longer needed, we will securely delete or anonymize it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You can request that we correct inaccurate or incomplete information about you.
- Right to Erasure: In certain circumstances, you may request that we delete your personal information.
- Right to Restrict Processing: You can ask us to limit the processing of your personal information under specific conditions.
- Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, machine-readable format.
- Right to Object: You have the right to object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
WebForge Academy
Email: webforge.academy@gmail.com
Phone: +961 71705982
Address: Tripoli Lebanon
We will respond to your request within 30 days. Please note that we may ask for verification of your identity before processing requests to ensure the security of your information.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this page.
Contact Us With Questions